Shipping policy
Shipping Policy Last updated: August 14, 2026
Thank you for shopping at Bitters. Below you'll find all the information about how we handle shipping.
Processing Time Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Domestic Shipping (Spain)
- Standard shipping: 2–5 business days
- Express shipping: 1–2 business days (where available)
International Shipping We ship to selected countries across Europe and beyond. International delivery times typically range from 5–15 business days depending on the destination and customs processing.
Customs & Duties For international orders, customs fees, import duties, and taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date and we will do our best to resolve the issue.
Contact For any shipping-related questions:
- Website: bitters.es
- Email: bittersultimatepowergum@gmail.com